Policies & Terms

Class & Waitlist Reservations
Class capacity varies by format. Class capacity for each class is indicated on the schedule. Class reservations may be made online after logging into your online account or with the Wellness Living Acheive app. Advanced class registration is strongly recommended: however, not required. Advanced registration and arriving at least 5 minutes before class starts guarantees your spot, whereas walk-in clients are based on availability.

If a class is full, then clients may choose to be added to the waitlist. Waitlist clients will be automatically added to class as soon as a spot becomes available and notified by email once their reservation is confirmed. If a client with a reservation does not arrive by the class start time, then their spot may be given to another waitlist or walk-in client physically present at the studio. All clients must be an adult (18 years or older), or 16 with the written consent of an adult, and sign our “Studio B.O.S.S. Waiver Liability & General Policies” document before participating in class. This form is provided at the studio before taking your first class.

Class Cancellations, Late Arrivals, and “No Shows”

Studio B.O.S.S. has limited space therefore to ensure as many clients can participate in each class, we adhere to the following class cancellation, late, and “no show” policy:

CANCELLATIONS:

Clients may cancel their reservation 24 hours or more before the class start time without penalty. However, canceling inside this 24 hour window will record the class reservation as a “No Show & Charge” and trigger an automated email to the client.
A $5 fee will be assessed to a client account for a late cancellation.
Cancellations may be done either in person or through the Studio BOSS -Wellness Living online account system.
LATE ARRIVALS:
Please arrive at least 5 minutes early to class. This is to minimize disruption of other clients and the flow of class.
NO-SHOWS:
Class reservation where the client does not show and doesn’t communicate their absence will be recorded as a “no show & charge” and a $5 fee will be assessed to the client´s account.

Again, the purpose of the Cancellation, Late, and “No Show” Policy is to ensure everyone can participate in class. We appreciate your support in this goal and making Studio BOSS an intimate fitness experience.

CHILDCARE:

We offer childcare during our group fitness classes.  We require a 4 hour notice and a 2 hour cancellation.  Simply book the “Childcare Class” that is scheduled at the time of your group fitness class.  The cost is $5 per class/ per child.  Children under the age of 5 will not be allowed to stay in the kids room unsupervised.